Bringing Expert Sales Advice Into Remote Showrooms with Secure Video Kiosks
Minima Sliding specialises in high-quality, architect-grade sliding door systems for premium residential and commercial projects.
About Minima Sliding
Minima Sliding specialises in high-quality, architect-grade sliding door systems. Their products are sold through a network of showrooms across the UK, where expert advice is critical to the sales process due to the technical nature of the product range.
The Challenge
Minima Sliding’s expansion into new showroom locations created a staffing challenge. Each showroom needed a product expert on-site to advise customers, but recruiting and training specialists for every location was not scalable or cost-effective.
The Solution
StableLogic designed and built a secure video kiosk platform that allows remote product experts to connect with showroom visitors in real time. The solution includes high-quality video conferencing, screen sharing for technical drawings, and secure session management.
The platform was built to be easy to deploy across new locations, with a centralised management portal for scheduling, monitoring, and reporting.
The Results
- Expert sales advice available in every showroom without on-site specialists
- Scalable platform supporting expansion to new locations
- Secure, reliable video kiosk solution with centralised management
- Improved customer experience and conversion rates
- Reduced staffing costs across the showroom network